New LCP II with major problem

67104 Views 49 Replies 23 Participants Last post by Rob, 2 mo ago

cannady

Discussion Starter · Feb 20, 2017

After reading all of the good and not-so-good reviews here on the LCP II I took the plunge and bought a new one. I disassembled and cleaned it, lubed the rails with a little grease, then took it to the range. The first 14 rounds were perfect. Then, on the 4th round of the third magazine the trigger froze. I was unable to pull it to the rear. After releasing the trigger and carefully depressing the trigger safety, which is what was keeping the trigger from moving, the trigger would move to the rear, but it would not engage the hammer. I was squeezing the trigger and I could see that the hammer was all the way back, not half cocked, but the trigger was not releasing the hammer. When I racked the slide and ejected the current round the gun would fire normally until the magazine was empty. This happened on each subsequent magazine, usually the second through the fourth round is where the problem occurred. I cannot replicate it by racking the slide on an empty magazine.

Has anyone else seen this?

Ruger is closed today but they are getting a call tomorrow.

Jim

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ETS

· #2 · Feb 20, 2017 (Edited)

I can't shed light on your problem, but my LCP II, after about 25 rounds, "locked up" with the trigger locked all the way forward, slide just shy of fully forward and a round in the chamber. Luckily I was at the range of the store where I purchased it. Several of the staff went over it, cleared the live round, but could not figure out what was wrong. We boxed it up and sent it to Ruger and I got a new gun replacement in about 10 days. Since the dealer returned it, neither I nor the dealer were told what the problem was. Have put about 250 rounds through the 2nd II and all is fine.

Congrats on post #1--too bad it had to be about a problem. Keep us posted about follow up.....am sure Ruger will make it right.

Reactions: 1

Nukes

· #3 · Feb 21, 2017

Sorry to hear about your problems with your new LCP II. I had to send my new LCP II back twice which was extremely disappointing, however, I have to say Ruger customer service was so helpful and professional that it took most of my frustrations away. Each individual I talked to was authentically sympathetic, eager to make it right, and they were extremely flexible about shipping my firearm back to me around a busy travel schedule.

ETS

· #4 · Feb 21, 2017

Nukes said:
Sorry to hear about your problems with your new LCP II. I had to send my new LCP II back twice which was extremely disappointing, however, I have to say Ruger customer service was so helpful and professional that it took most of my frustrations away. Each individual I talked to was authentically sympathetic, eager to make it right, and they were extremely flexible about shipping my firearm back to me around a busy travel schedule.

Any specific info on the problems?

Cop_Out

· #5 · Feb 21, 2017

I'm sure Ruger will get things straightened out for you. In the meantime, some really knowledgeable folks here will certainly offer you some ides.

Also, welcome to the forum from CT!

cannady

Discussion Starter · #6 · Feb 21, 2017

Thanks guys

Reactions: 1

toytraindoc

· #7 · Feb 21, 2017

Call Ruger customer service and tell them the issue that happened to your new Elsie II. There customer service will work with you on this issue.

cannady

Discussion Starter · #8 · Feb 21, 2017

Just called Ruger. My new LCP II gets a free trip to sunny Arizona

Reactions: 1

bld522

· #9 · Feb 21, 2017

I imagine Ruger will want your LCP II back posthaste, Jim. What you need to find out is whether they can return it to you without having to send it to your local FFL. If they do have to send it to your local FFL, find out if they'll cover the transfer fee for you.

Reactions: 1

Nukes

· #10 · Feb 22, 2017

Here's a link to the forum thread on the issues I had w/ my new LCP II: http://rugerpistolforums.com/forums/general-lcp-discussion/24609-strike-2-new-lcp-ii.html

keithdog

· #11 · Feb 22, 2017

I was all prepared to purchase the LCPII, but with all the problems I keep reading about involving the reliability of this gun, I think I will put off that purchase for a while. One would think that a fine company like Ruger could put a gun on the market that was so highly vaulted, and still is widely praised, that would also be reliable. No one should have to buy a gun and return to the manufacturer multiple times to get one that works consistently.

Reactions: 1

bld522

· #12 · Feb 22, 2017 (Edited)

keithdog said:
I was all prepared to purchase the LCPII, but with all the problems I keep reading about involving the reliability of this gun, I think I will put off that purchase for a while. One would think that a fine company like Ruger could put a gun on the market that was so highly vaulted, and still is widely praised, that would also be reliable. No one should have to buy a gun and return to the manufacturer multiple times to get one that works consistently.

True that, keith. But most guns experience some growing pains when they're first released. No matter how good the manufacturer's QC may be, nothing beats the thousands upon thousands of rounds the public puts through a new gun when it's brought to market. It's kind of the same with computer operating systems. Most new ones need some settling in before they're really ready for prime time. Those who buy new guns and incorporate new operating systems are what I call "early adopters". They are indispensable, of course. And my hat is off to them for the service they provide. But I have no interest in joining their ranks. FWIW, my general waiting period for both new guns and new operating systems is one year.

I'd also encourage you to set reasonable expectations with respect to the reliability and consistency of a pistol that shoots the .380 ACP round and weighs less than 11 ounces (or 10 ounces in the case of the LCP). Some of those pistols will fail and if Ruger keeps doing what they've been doing, they'll repair or replace them. So if I were you, I'd buy two of them. That way I'd always have one to carry.

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Reactions: 1

ETS

· #13 · Feb 22, 2017

"early adopters"--also referred to as Beta Testers??

bld522

· #14 · Feb 22, 2017

Let's just say the line between "early adopters" and "beta testers" isn't set in stone. Usually, however, beta testing ends by or before the point at which a product becomes available for sale to the general public.

ETS

· #15 · Feb 22, 2017

bld522 said:
Let's just say the line between "early adopters" and "beta testers" isn't set in stone. Usually, however, beta testing ends by or before the point at which a product becomes available for sale to the general public.

Yeh, wondered who would point out Beta Testers are usually given the product and it's use free in exchange for their experience reports. Guess Ruger's liberal repair/exchange policy will have to suffice.

bld522

· #16 · Feb 22, 2017

By the way, I love the Watterson quote in your signature. Thanks for acquainting me with it. :thumbsup:

Reactions: 1

keithdog

· #17 · Feb 22, 2017

bld522 said:
True that, keith. But most guns experience some growing pains when they're first released. No matter how good the manufacturer's QC may be, nothing beats the thousands upon thousands of rounds the public puts through a new gun when it's brought to market. It's kind of the same with computer operating systems. Most new ones need some settling in before they're really ready for prime time. Those who buy new guns and incorporate new operating systems are what I call "early adopters". They are indispensable, of course. And my hat is off to them for the service they provide. But I have no interest in joining their ranks. FWIW, my general waiting period for both new guns and new operating systems is one year.

I'd also encourage you to set reasonable expectations with respect to the reliability and consistency of a pistol that shoots the .380 ACP round and weighs less than 11 ounces (or 10 ounces in the case of the LCP). Some of those pistols will fail and if Ruger keeps doing what they've been doing, they'll repair or replace them. So if I were you, I'd buy two of them. That way I'd always have one to carry.

You're right about all that. It's the same way with a new restaurant. I always wait 6 months to eat at any new restaurant. It's funny. I see videos where people have put the LCPII through hundreds of rounds without a mishap, yet man others can't seem to get past the first 50 rounds without sending theirs back.

ETS

· #18 · Feb 22, 2017

bld522 said:
By the way, I love the Watterson quote in your signature. Thanks for acquainting me with it. :thumbsup:

Watterson is a fellow Buckeye who graduated from Kenyon College, also here in Ohio

bld522

· #19 · Feb 23, 2017

keithdog said:
You're right about all that. It's the same way with a new restaurant. I always wait 6 months to eat at any new restaurant. It's funny. I see videos where people have put the LCPII through hundreds of rounds without a mishap, yet many others can't seem to get past the first 50 rounds without sending theirs back.

Growing pains. And having Ruger stand behind it takes away a lot of the pain. You know they'll make it right!

cannady

Discussion Starter · #20 · Feb 23, 2017

Has anyone actually put hundreds of rounds successfully through a LCP II. I'd like to think that I could get mine back and be able to do that. I am certainly not going to carry it when it returns from Ruger without a few hundred problem-free rounds. I sold a Seecamp .380 yesterday because I couldn't get more than 50 rounds through it without having to take it apart. I know that tiny guns have tight tolerances and I know that I am a LCP II beta tester, but I expected more from Ruger. My LCR .327 is perfect.

Jim

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