i disagree with the poster(andrieux) that states ruger is more like a Jimenez clone ,but i do believe that to prevent the magazine problem either they should put in a metal mag release(just like kel-tec has done) or find a better magazine manufacture. As far as misfires, stuff happens regardless which firearm manufacture is involved--some are better then others. May be the user who misfired short stroked the trigger because the ruger could have been a different trigger system then what they are used to. could have also been hard primers in the ammo, as well. Could have been a weak hammer spring. maybe the gun is a lemon( i have gotten a glock lemon before) The possibilities are endless. try different ammo, different hammer spring, let some one else shoot your gun who is more familiar with the set up,May be the problem is shooter induced as with all of the whiners who first own glocks say that my glock shoots low and left it is there fault that they jerk the trigger but nobody swallows their pride and states that it was me. Try shooting a different gun or Just sell the gun and get rid of it.
the bottom line is any and every bad purchase puts a bad taste in the purchasers mouth and it is understandable why he feels that way.but is the responsibility for the tech dept to make it right regardless what the problem is. They are the ones that can save customer confidence. i have been there and done that with glock and if it wasn't for the great handguns that they produce. i would not buy them based only on tech attitudes and arrogance,because the tech dept is lacking in many ways as a whole.